Privacy Policy

At Silo Springs Ranch, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website or related services.

Information We Collect

1. Personal Information:
When you place an order, contact us, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and physical address.

2. Payment Information:
If you make a purchase through our website, we collect payment details (such as credit card information) through our secure payment processor. We do not store full credit card information on our servers.

3. Automatically Collected Information:
When you visit our site, we may automatically gather information such as your IP address, browser type, device information, and how you navigate our website.

4. Cookies and Tracking Technologies:
Our website may use cookies and similar tools to improve functionality, personalize your experience, and analyze website traffic. You can manage or disable cookies through your browser settings.

How We Use Your Information

- To Fulfill Orders – Process purchases, confirm details, and prepare your items for pickup.
- To Communicate With You – Share updates, respond to your questions, or notify you of issues with your order.
- To Improve Our Services – Monitor website use and buying patterns to improve the way we serve you.
- For Marketing (With Consent) – Send emails or texts about new products, specials, or market events. You can opt out any time.

Information Sharing

We do not sell or rent your personal information. We only share information with trusted service providers who help us run our business, such as:
- Squarespace (our website platform)
- Stripe (payment processor)
- Google Analytics (website traffic tracking)

These providers are obligated to keep your information confidential and secure.

Data Security

We take your privacy seriously and use appropriate physical, electronic, and managerial procedures to protect your data. However, no system can guarantee 100% security. By using our site, you acknowledge these risks.

Your Choices & Rights

- You can update or request deletion of your information by contacting us.
- You may unsubscribe from marketing emails using the link at the bottom of any message.
- You can manage cookies through your browser settings.

Location of Services

This Privacy Policy applies to users in the United States. If you access our services from outside the U.S., your information may be transferred and stored in the U.S., where our systems and servers are located.

Changes to This Policy

We may update this Privacy Policy as our business or services evolve. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

If you have questions or concerns about this Privacy Policy, please contact us:
📧 silospringsranch@gmail.com
📱 Call or text: 678-852-9880

Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.